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25% SALE + 24 HOUR FREE WORLDWIDE SHIPPING

BUY ANY 2 LAMPS AND GET AN ADDITIONAL 20% OFF

    Refund policy

    Refunds

    To be eligible for a refund we must be notified before your order is processed and shipped which typically takes 48 hours. If your order arrives defective/damaged or is lost in transit please reach out to us at info@luminoco.com for a replacement free of charge. 

    Returns

    Unfortunately, we are not accepting any returned items at this time. If your product arrives damaged or faulty please contact us at info@luminoco.com to be offered a replacement free of charge. We will require proof of product damage and will assess each claim on an individual basis.

    Please do not 'return to sender' without prior contact. This will not be accepted as a refund or exchange and you will be responsible for any return shipping fees to get the product back to you.

    Lost or Stolen Packages

    Lumino Co is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Lumino Co will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

    Cancellations

    If you would like to cancel your order, please contact us at info@luminoco.com with the order number. Order cancellation requests must be made within 48 hours of placing the order as orders may ship out on the same day.

    Variety

    Up to 16 unique colours to match the mood

    Energy Efficient

    Integrated energy efficient LED system for a long life span

    Fitted Packaging

    Every product package is purposely fitted

    Tracked Shipping

    Peace of mind on all of your orders